Friday, September 12, 2008

Quiznos: Mmmm, Crappy

As you may have guessed from the title I am going to rant about Quiznos Subs today. Wednesday night I was tired as was my wife so neither if us felt like cooking. There is a Quiznos near our house and since neither one of us has had it recently we decided to go there. After getting our food we remembered why we haven't gone there in a while.

Now before I get too far into this rant I want to catch you up on my dining preferences. I love sandwiches, they are the perfect food. I also used to love Quiznos. I went to college in Burlington North Carolina (pronounced by the locals as Brntn NoCalina) and there was the crappiest shopping at the time. Whenever we needed to go buy anything we needed to go to Greensboro to the four seasons mall area. Whenever I went there I would make it a point to go to Quiznos and would enjoy my sandwich very much.

Now my current complaint is partly based on the fact that they keep changing the menu and all of the things I like keep getting replaced by crappier and crappier subs. But, as I said before I love sandwiches, I haven't found one (when done correctly) that I don't like, so there will always be something for me to find on the menu. However, I would like to say... Your a sandwich place why are your trying to branch out into soups and salads, know your role and fill it well. And what's with the tiny "sammies" you have to get like three of them to be full.

Anyway, my experience Wednesday night was more based on the employees, there doing (at least it seemed) everything wrong. The white bread wasn't prepared correctly, I wasn't the only one to point this out the people in front of me remarked that it was flat. But, the better part was there was a little chart next to the prep area that told the employees what to put on the sandwiches using lovely little colors and pictures so there was no reading necessary. Yet, they neglected to put the correct ingredients on my wife's sandwich (who didn't catch it because she was trying to find a bag of chips that didn't suck) and, I had to tell them what to put on my sandwich STEP BY STEP. The best part was there was only one guy in the building who seemed to know what he was doing, yet, he was just wandering around and the untrained people needed to yell across the place far help. I declare this concept Genius!!!

Now, I don't know if this inability to do the job correctly is only at the Leesville Road Quiznos but I don't think it is, because, both me and my wife, after thinking about it, decided that neither of us had been to a Quiznos in over a year. Since there are a bunch of them around to choose from in our weekend outings (I will talk about them some other time I am sure). The only reason we wouldn't go someplace in that span of time (both of us hate to cook) is because the service sucked the last time.

So, I have a message for the Raleigh area Quiznoses and the managers therein. Train your people!!! Just because you have the best toasting method of all the sandwich shops (Subway's convection oven they use dries out the bread so I refuse to have a toasted sandwich from them, and Firehouse is just wet from the steam they use) doesn't mean you can make bad sandwiches. Make sure you have at least one person on staff at all times who knows what they are doing or else you are going to loose more and more business. I mean if a guy who LOVES all sandwiches doesn't want to eat at your sandwich place you are pretty much nailing shut your own coffin. You have somewhere around a year (I figure I will forget how angry you made me by then) to fix the problems and I will be back to give you another shot.

Anyway, see you Monday folks

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